Who we are

Limitless Labs is a prediction market, blockchain & AI lab founded in December 2023. We recently closed a $10M Seed Round led by 1confirmation, alongside Collider Ventures, Digital Currency Group (DCG), Node Capital, Arrington Capital, Coinbase Ventures, F-Prime Capital, Flyer One Ventures, and SID Venture Partners.

Before Limitless, our team built viral products that reached #1 on the App Store in the US, surpassing TikTok, Zoom & Instagram during COVID. Reface was #1 on the App Store & Google Play in over 100 countries, with 300 million downloads, backed by a16z.

Our prior crypto work has been funded by Vitalik, Optimism, Yearn Finance & others, spanning consumer social products to RWAs & non-profit initiatives.

What we’re building

limitless.exchange is the largest prediction market on Base, and we're scaling it to viral, mainstream adoption. We’ve processed over $500M in trading volume, with a focus on financial markets like crypto, stocks, and commodities. We’re seeing strong signs of product-market fit: 40% 7-day retention among traders, with the average user spending 5.5 hours per week on the platform.

Location

Remote

Job Type

Full-Time

Role Overview

We’re looking for a Support Operations Lead, who can build and run a world-class support function from the ground up.

You’ll bridge users and the product — solving problems fast, spotting patterns, and feeding insights directly to engineering and product teams. You’ll design scalable support processes, automate everything that can be automated, and build a culture of speed, empathy, and excellence around user experience.

This is a hands-on role. In the beginning, you’ll be in the trenches — setting up systems, workflows, and automations, creating internal knowledge bases, and refining responses. Over time, you’ll scale and lead a team, shaping Limitless Labs’ support into a true competitive advantage.

You will